Privacy Policy

Last updated: October 6, 2026

1. About this policy

KabelSync, LLC (“KabelSync,” “we,” “us,” or “our”) explains here how we handle information collected through www.kabelsync.com and our own business inquiries and communications. This website is intended for hearing healthcare practices and business professionals. This policy does not replace a clinic’s patient privacy notice or the agreements governing KabelSync’s processing of clinic data on a client’s behalf.

2. Information you provide

We collect information you submit when requesting a demo, contacting us, or communicating with our team. This may include your practice or company name, name, business email address, phone number, message, and correspondence. We also maintain communication preferences and records of consent or opt-out requests where applicable. Please do not submit patient records, medical information, or other sensitive patient data through the public website contact form.

3. Website information and cookies

Our website is hosted on Duda. The website and its hosting tools may collect technical and usage information, such as IP address, browser and device details, pages visited, referring pages, and visit times. Cookies and similar technologies support website operation and platform analytics. You can manage or delete cookies in your browser settings; restricting cookies may affect some website features. Third-party tools, when used, may have their own privacy practices.

4. How we use information

We use information to respond to inquiries, arrange demonstrations, provide business support, maintain our relationship with you, send relevant service information and permitted marketing communications, improve our website and communications, maintain security, and comply with applicable obligations. A demo request allows us to respond to that request; it does not by itself enroll you in recurring promotional text messages.

5. Service providers and disclosures

We may disclose information to service providers that support website hosting, forms, customer relationship management, email, text messaging, telephone communications, and business administration, as needed for those functions. We may also disclose information when required by law, to protect rights or security, or in connection with a business transaction subject to applicable obligations. Mobile numbers and SMS opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information needed to deliver or support messages may be provided to messaging service providers.

6. Email and text communications

You can unsubscribe from marketing emails using the unsubscribe link in the message or contact us at getsupport@kabelsync.com. Where you separately opt in to KabelSync text messages, messages may include inquiry follow-up, demo coordination, support, service updates, or promotional information described at signup. Message frequency varies. Message and data rates may apply. Consent to promotional texts is not a condition of purchasing services. Reply STOP to opt out of text messages or HELP for assistance. You can also contact getsupport@kabelsync.com or +1 (332) 290-2180. Necessary service or administrative emails may continue after marketing email opt-out.

7. Clinic and patient information

When KabelSync processes information for a clinic through contracted services, the applicable client agreements and, where applicable, a Business Associate Agreement or data-processing terms govern that relationship. Patients seeking access to or correction of clinic records should contact their healthcare provider. This website is not a patient portal or a channel for medical care.

8. Retention and security

We retain information as needed for the purposes described here, including business communications, applicable legal obligations, resolving disputes, and maintaining necessary consent and suppression records. Retention depends on the information and purpose. No website, electronic storage system, or internet transmission can be guaranteed completely secure. Please use an agreed secure channel for sensitive business or patient information.

9. Your choices and requests

You may contact us to request access to, correction of, or deletion of your information, or to ask about our privacy practices. Depending on your location and applicable law, additional rights may apply. We may need to verify your identity and may retain information when required or permitted by law. Send requests to getsupport@kabelsync.com.

10. Third-party websites

Links to outside websites, including social platforms, are subject to those providers’ privacy policies. We do not control their collection or use of information.

11. Children

This business website is not directed to children under 13. We do not knowingly collect their personal information. If you believe a child has provided information, contact us so we can address it.

12. Changes and contact

We may update this policy to reflect changes in our website or practices. The date above identifies the latest revision. Where required, we will provide additional notice or obtain consent.

KabelSync, LLC

Mailing address: 2479 Mall Road, Florence, AL 35630

Email: getsupport@kabelsync.com

Phone: +1 (332) 290-2180